Complaints and concerns

If something is wrong, tell Jez.

Concerns should be acknowledged, considered fairly and answered directly.

A rainbow over mountain landscape

How to raise it

Set out what happened and what you believe should change.

Email Jez with the relevant date, page, event, communication or partnership, together with any useful evidence. You will receive an acknowledgement and a substantive response as soon as reasonably possible.

Concerns about an ACCT UK donation, grant decision or ACCT UK process should be raised directly with ACCT UK. Immediate danger or suspected criminal conduct should be reported to the appropriate emergency service or police.